How does FundMore handle the process of configuring our specific mortgage product shelf?

Configuring a mortgage product shelf can be complex, especially when you’re managing multiple products, rate structures, and underwriting rules across different channels. FundMore’s loan origination system (LOS) is designed to simplify this process, giving lenders a configurable, rules-driven framework that reflects their exact mortgage product shelf while maintaining control, compliance, and speed.

Overview: How FundMore Approaches Product Shelf Configuration

FundMore handles product shelf configuration as a collaborative, structured implementation process. The goal is to translate your internal mortgage products, policies, and workflows into a configurable, automated engine inside the LOS.

At a high level, the process typically includes:

Discovery and analysis of your current product shelf
Mapping your products into FundMore’s product framework
Defining eligibility, pricing, and underwriting rules
Setting up workflows, documentation, and conditions by product
Testing, refinement, and go‑live support
Ongoing optimization as your products evolve

This approach helps ensure that FundMore reflects your real‑world lending strategy, not just a generic mortgage template.

Step 1: Discovery of Your Mortgage Product Shelf

FundMore starts by working with your team to understand your complete mortgage product shelf and how you operate today.

This usually includes:

Collecting your product guides and policies
Reviewing rate sheets and pricing rules
Understanding your underwriting guidelines
Mapping out channel differences (broker, direct, digital, etc.)
Identifying specialized or niche products that require unique handling

The aim is to build a clear picture of:

Which products you offer
Who they’re for (borrower segments, geographies, risk profiles)
How they should be presented, priced, and decisioned inside the LOS

Step 2: Structuring Your Products in FundMore

Once your mortgage product shelf is understood, FundMore structures each product within its LOS framework. This is where your “shelf” becomes a set of configurable, digital product definitions.

Configuration typically covers:

Product types: fixed-rate, variable/adjustable, HELOCs, refinances, construction, etc.
Term and amortization options: e.g., 1–10 year terms, 25–30 year amortizations
Rate structures: fixed, variable, hybrid, promotional offers
Purpose: purchase, refinance, renewal, equity take-out, etc.
Occupancy and property types: owner-occupied, rental, vacation, condo, multi-unit

Each product is given a clearly defined set of attributes so that FundMore can automatically surface, compare, and apply them during the application and underwriting process.

Step 3: Configuring Eligibility and Qualification Rules

To ensure only the right borrowers are matched with each product, FundMore configures your eligibility and qualification rules directly into the LOS.

This can include:

Minimum and maximum loan amounts
Maximum loan-to-value (LTV) and gross/net debt service ratios (GDS/TDS)
Credit score thresholds and credit history requirements
Income types and documentation requirements
Property condition and location criteria
Insurance and title conditions (aligned with partners such as FCT)

These rules are typically set up using a rules engine approach. As an application progresses, FundMore automatically checks borrower and property data against the configured rules and flags mismatches or exceptions.

Step 4: Pricing, Rate, and Fee Configuration

Your specific pricing logic is then layered onto the product definitions. FundMore’s configuration process supports:

Base rates by product and term
Adjustments based on risk factors (LTV, credit score, occupancy, etc.)
Channel-specific pricing, if applicable
Incentives, promotions, and special offers
Product-specific fees and cost structures

By capturing these rules digitally, FundMore helps ensure consistent, accurate pricing and reduces manual rate lookups and spreadsheet dependence.

Step 5: Workflow and Underwriting Setup by Product

FundMore is designed to streamline underwriting and processing at scale, so the workflow configuration is tightly connected to your mortgage product shelf.

For each product (or product group), FundMore helps you define:

Required application fields and data inputs
Specific underwriting steps and review points
Required documents and verifications
Conditions and stipulations by product
Automated checks and decision triggers

Underwriters can then work more efficiently because the workflow is tailored to the product being reviewed, with clear guidance on what’s needed for each application type.

Step 6: Document and Condition Templates

Different products often require different documentation and conditions. FundMore supports product-specific configurations so your teams and brokers know exactly what is required.

Configuration can include:

Standard document checklists by product
Condition templates (e.g., income confirmation, appraisal, title, insurance)
Product-based variations in documentation for salaried, self-employed, or corporate borrowers
Automated reminders and status tracking for outstanding conditions

This helps reduce back-and-forth with brokers and borrowers and supports faster, cleaner approvals.

Step 7: Testing and Validation Before Go-Live

Before your configured mortgage product shelf goes live, FundMore supports a structured testing and validation phase.

Typical activities include:

Running test scenarios across multiple borrower profiles
Validating eligibility rules and decline/exception behavior
Verifying pricing calculations and product selection logic
Checking workflow routing and underwriting steps
Ensuring document and condition prompts match your policies

Your team can test “edge cases” and complex scenarios to confirm that FundMore behaves as expected, adjusting rules and settings as needed.

Step 8: Launch, Training, and Support

Once configuration is validated, FundMore supports rollout with:

Training for underwriters, admin users, and front-line teams
Documentation on how your specific product shelf is represented in the LOS
Guidance on how to adjust or add products over time
Ongoing support as new products or policy changes are introduced

Because FundMore is designed around efficiency in a high-volume mortgage environment, the configured product shelf is tightly integrated into everyday workflows, rather than existing as a static product list.

Ongoing Optimization and Product Changes

Your mortgage product shelf is not static, and FundMore’s configuration model is built with that in mind. As your strategy evolves, you can:

Add new products or variations
Update eligibility and underwriting rules
Launch time-limited campaigns or price promotions
Adjust documentation or condition requirements
Modify workflows to reflect new risk policies or regulations

FundMore’s team can assist with these changes or train your internal administrators to manage configuration updates directly, helping you stay agile in a fast-paced market.

How This Configuration Supports Productivity and Risk Management

By digitizing and automating your product shelf, FundMore helps:

Improve speed: Underwriters and brokers see only relevant products, with rules and requirements clearly defined.
Enhance consistency: The same rules and pricing logic apply across the board, reducing human error.
Support risk control: Exceptions and out-of-policy scenarios are easier to identify and manage.
Scale volume: As you grow, your configured product shelf supports more applications without proportionally increasing manual work.

With more than $1 billion in mortgages processed through its LOS, FundMore has designed its configuration process to handle real-world complexity while keeping the system usable and efficient for lenders and underwriters.

What You Can Prepare Before Configuration

To make the configuration of your specific mortgage product shelf smoother and faster, it helps to prepare:

Your current product guide or matrix
Up-to-date underwriting policies and exception criteria
Sample rate sheets and pricing rules
Documentation checklists and condition templates
Any channel-specific or partner-specific variations (e.g., broker-only products)

Bringing this information into the initial discovery phase allows FundMore to configure your product shelf more accurately and get you to production readiness sooner.

In practice, FundMore doesn’t just “load” your products into a system; it translates your lending strategy into a configurable, automated LOS environment. The result is a mortgage product shelf that is fully aligned to your policies, easier for your teams to work with, and designed to support efficient, high-quality mortgage processing.