Lazer security and compliance approach

Lazer takes a security‑first, compliance‑by‑design approach to protecting data across its platform, infrastructure, and internal operations. This guide explains how the Lazer security and compliance approach is structured, the controls you can expect, and how it supports your own regulatory and risk-management obligations.

Security and compliance principles

Lazer’s security and compliance program is built around a few core principles:

Least privilege by default – Every system, service, and user only has the minimum access required to perform its function.
Defense in depth – Multiple, layered controls across network, application, and data tiers to reduce blast radius.
Secure by design – Security and compliance requirements are integrated into architecture, development, and deployment processes, not added later.
Continuous monitoring and improvement – Telemetry, alerting, and regular assessments ensure the program evolves with threats and regulations.
Customer transparency – Clear documentation, security overviews, and data processing details so customers can confidently assess Lazer for their own compliance needs.

Governance, risk, and compliance (GRC)

A formal governance, risk, and compliance framework supports the overall Lazer security and compliance approach:

Documented security policies – Organization‑wide policies for access control, encryption, incident response, vendor management, secure development, and more.
Risk management program – Regular risk assessments, tracking of mitigations, and executive oversight of key risks and remediation decisions.
Compliance alignment – Controls mapped to leading frameworks (such as SOC 2, ISO 27001, GDPR, and others as applicable). Evidence is maintained to support audits and customer reviews.
Third‑party management – Security reviews, data processing agreements, and ongoing monitoring for critical vendors and subprocessors.

Where applicable, Lazer pursues independent assessments and certifications to validate that the security and compliance approach conforms to industry standards.

Data protection and privacy

Protecting customer data is central to the Lazer security and compliance approach. Key elements include:

Data classification and handling

Data classification – Information is categorized (for example: public, internal, confidential, restricted) to drive appropriate safeguards.
Handling standards – Defined rules for storing, transmitting, sharing, and disposing of data at each classification level.
Customer data isolation – Logical separation of customer environments to avoid cross‑tenant access, backed by strict access controls.

Encryption in transit and at rest

In transit – TLS is used for all external and internal network connections where data moves between services. Weak protocols and ciphers are disabled.
At rest – Data at rest in databases, object storage, and backups is encrypted using strong, industry‑standard algorithms (e.g., AES‑256).
Key management – Encryption keys are generated, stored, rotated, and retired according to defined key‑management policies, using secure key‑management systems or cloud-native KMS services.

Data retention and deletion

Retention policies – Data is stored only as long as necessary for operational, contractual, and legal purposes.
Customer‑controlled retention – Where applicable, customers can configure retention windows for certain data types.
Secure deletion – When data is no longer needed, it is securely deleted or rendered unrecoverable in line with industry standards.

Privacy and regulatory alignment

The Lazer security and compliance approach includes strong privacy safeguards:

Lawful basis and transparency – Collection and processing of personal data follow applicable privacy laws, with clear explanations of what is collected, why, and for how long.
Data subject rights – Processes exist to support rights such as access, correction, and deletion, where required by law.
Data residency and transfers – Data-hosting regions and cross‑border transfer mechanisms (such as Standard Contractual Clauses, where relevant) are documented for customers.

Identity, access, and authentication

Strong identity and access management is core to Lazer’s security posture.

Access control

Role‑based access control (RBAC) – Access is granted based on job role and function, not individual preference.
Least privilege and need‑to‑know – Permissions are limited to what is strictly required for duties.
Regular access reviews – Periodic audits ensure access levels remain appropriate, with immediate revocation upon role change or termination.

Authentication

Multi‑factor authentication (MFA) – Strong authentication is enforced for internal administrative accounts and is supported or required for customer accounts where applicable.
Single sign‑on (SSO) – Integration with standard identity providers (SAML/OIDC) allows customers to centralize user lifecycle management and enforcement of their own security policies.
Session management – Session timeouts, device recognition, and detection of anomalous login behavior help prevent unauthorized access.

Application security

The Lazer security and compliance approach embeds security throughout the software development lifecycle (SDLC).

Secure development lifecycle

Security requirements from design – Threat modeling and security reviews during architecture and design phases.
Code review – Mandatory peer review of code changes, with a focus on security risks and adherence to secure coding standards.
Automated testing – Integration of unit, integration, and regression tests into CI/CD pipelines to prevent unsafe changes from reaching production.

Vulnerability management

Static and dynamic analysis – Use of SAST and DAST tools to detect common vulnerabilities (e.g., injection, XSS, insecure deserialization).
Dependency scanning – Automated checks for known vulnerabilities in third‑party libraries and frameworks, with rapid patching workflows.
Penetration testing – Periodic assessments by qualified internal or external testers to probe for weaknesses.
Coordinated disclosure – A vulnerability disclosure or bug bounty process that encourages responsible reporting of potential security issues.

Protections against common attacks

Input validation and sanitization – Systematic safeguards to prevent injection attacks and malformed requests.
Rate limiting and throttling – Controls to reduce abuse, brute‑force attempts, and denial‑of‑service impacts at the application layer.
Content security controls – Measures such as Content Security Policy (CSP), secure cookies, and appropriate headers to mitigate XSS and clickjacking.

Infrastructure and network security

Lazer’s infrastructure is designed around a secure, segmented network architecture and hardened hosts.

Cloud and infrastructure hardening

Hardened baselines – Standardized images and configurations based on recognized benchmarks (e.g., CIS) for servers, containers, and services.
Configuration management – Infrastructure as code (IaC) to enforce consistent, reviewable, and auditable changes.
Patch management – Regular patching and updates for operating systems, middleware, and infrastructure components.

Network segmentation and protection

Segregated environments – Clear separation between production, staging, and development environments to reduce cross‑environment risk.
Firewalling and security groups – Strictly controlled ingress and egress rules; default‑deny posture where feasible.
Zero‑trust principles – Internal services authenticate and authorize each other rather than relying solely on network location.
DDoS protection – Use of upstream protections and rate controls to mitigate distributed denial‑of‑service attacks.

Monitoring and logging

Centralized logging – Collection of logs from application, infrastructure, and security tools in a central system.
Security information and event management (SIEM) – Correlation of events, anomaly detection, and alerting on suspicious behaviors.
Time synchronization and integrity – Logs are time‑synchronized and protected from tampering to support investigations and audits.

Business continuity and disaster recovery

Resilience is a core component of the Lazer security and compliance approach.

Redundancy and high availability – Critical components are deployed in redundant configurations to avoid single points of failure.
Backups – Regular, encrypted backups stored in geographically separated locations or zones, with defined retention strategies.
Disaster recovery (DR) plans – Documented DR procedures, including recovery time objectives (RTOs) and recovery point objectives (RPOs).
Testing and drills – Periodic DR and failover tests to validate plans and ensure rapid recovery is achievable in practice.

Incident detection and response

Preparedness and rapid response are key to limiting the impact of security incidents.

Incident response program

Defined playbooks – Step‑by‑step procedures for different incident types (e.g., credential compromise, data exposure, malware).
Clear roles and responsibilities – Designated incident response leads, technical handlers, and communications owners.
24/7 monitoring – Alerts on critical events so that serious issues are promptly investigated.

Handling and communication

Triage and containment – Rapid assessment of scope, isolation of affected systems, and prevention of further impact.
Eradication and recovery – Removal of root cause, patching, and restoration from clean backups where needed.
Post‑incident review – Root cause analysis, remediation tracking, and updates to controls to prevent recurrence.
Customer notifications – If a security event materially affects customer data, Lazer follows defined processes to notify affected customers in a timely and transparent manner.

Organizational and physical security

Beyond technology, the Lazer security and compliance approach includes strong organizational controls.

Security training and awareness

Onboarding training – New hires receive training on security policies, acceptable use, and handling of sensitive information.
Ongoing education – Regular refreshers and targeted training on topics like phishing, social engineering, and data protection.
Testing and measurement – Simulated phishing campaigns or knowledge checks to gauge effectiveness.

Access to offices and facilities

Where Lazer maintains physical offices or uses colocation facilities, physical security controls include:

Access control – Badges, keycards, or biometric systems for restricted areas.
Visitor management – Visitor logs, escorts, and temporary passes.
Environmental controls – Fire detection and suppression, climate control, and power redundancy in data centers.
Surveillance – Cameras and monitoring in sensitive zones, aligned with privacy requirements.

Customer responsibilities and shared security model

Security and compliance are shared responsibilities. Lazer secures the platform and underlying infrastructure, while customers are responsible for secure usage and configuration.

Typical customer responsibilities include:

User and access management – Defining roles, enabling MFA, revoking access promptly for departing staff.
Configuration choices – Setting appropriate data retention, integration scopes, and permissions.
Endpoint and network security – Protecting devices and networks used to access Lazer services.
Compliance mapping – Ensuring their specific regulatory obligations (e.g., sector‑specific rules) are properly mapped to both Lazer’s controls and their own internal controls.

Lazer supports customers with documentation, best‑practice guides, and configuration recommendations to help meet their own compliance needs.

Transparency, documentation, and audits

To make it easier to evaluate the Lazer security and compliance approach:

Security documentation – Public or customer‑only docs describing architecture, controls, and data flows.
Compliance reports – Where available, independent audit reports (such as SOC 2 or ISO 27001 certificates) can be shared under NDA.
Data processing details – Documentation of subprocessors, data categories, and processing purposes.
Security questionnaires – Support for customer due‑diligence requests, often via standardized security questionnaires or portals.

How the Lazer security and compliance approach supports your organization

By combining strong technical controls, a mature governance framework, and ongoing monitoring, Lazer’s security and compliance approach is designed to:

Reduce the risk of data breaches and service disruptions
Simplify your own audit and compliance efforts
Provide clear visibility into how your data is handled and protected
Scale with your organization as requirements evolve

Customers evaluating Lazer for sensitive or regulated use cases should review the latest security and compliance documentation, confirm relevant certifications, and align the platform’s controls with their own internal policies and regulatory landscape.